Frequently Asked Questions

Everything you need to know about shopping with Planted Aquaria.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your garments ethically sourced?

Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.