Returns & Exchanges

At Planted Aquaria, we want you to be completely satisfied with your sustainable fashion choices. If your garment isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the unworn apparel in its original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing